Privacy Policy
Effective Date: 01/01/2025
At UltraCare Pharmacy, accessible from https://www.ultracarepharmacymd.com, one of our top priorities is the privacy of our visitors and patients. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect it. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal and health-related information:
- Personal Identification Information: Name, address, email, phone number.
- Health Information: Prescription details, medication history, allergies, insurance information (as required for pharmacy services).
- Technical Data: IP address, browser type, device type, and pages visited through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Process and fulfill prescription orders.
- Communicate with you regarding your medications or services.
- Improve our website and pharmacy services.
- Respond to your inquiries or customer service requests.
- Comply with legal and regulatory requirements (e.g., HIPAA, FDA, state boards).
3. HIPAA Compliance
UltraCare Pharmacy is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). We protect all Protected Health Information (PHI) and only share it as permitted or required by law, such as with your prescribing doctor or your insurance provider.
4. Sharing of Information
We do not sell or trade your personal information. We may share your data with:
- Healthcare providers and insurance companies for coordination of care.
- Service providers who assist with website operations (e.g., hosting, email communication), under confidentiality agreements.
- Authorities when required to comply with laws, regulations, or legal proceedings.
5. Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance user experience.
- Analyze traffic using tools like Google Analytics.
- Remember user preferences for future visits.
You can choose to disable cookies through your browser settings.
6. Data Security
We implement industry-standard safeguards to protect your information:
- Secure servers and encrypted connections (SSL).
- Access controls and staff training.
- Regular monitoring of our systems.
Despite these measures, no method of transmission over the Internet is 100% secure.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their policies before providing any information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.
9. Your Rights
You may have the right to:
- Access or correct your personal information.
- Request a copy of your health records (subject to verification).
- Request that we limit or restrict the use of your data.
To exercise these rights, please contact us using the details below.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
UltraCare Pharmacy
12619 Wisteria Dr Suite A, Germantown, MD 20874
Phone: +301-569-6464
Email: ultracarepharmacymd@gmail.com
11. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Please review this page periodically for updates.